Frequently Asked Questions

It is illegal to sell raw milk in Canada. We understand that most of our customers want milk that retains all its natural fat, vitamins and nutrients. Thats why we never do industrial level processing and only do very low level pasteurization (63 degrees) which kills harmful bacteria while also retaining all the healthy nutrients.

Absolutely. Feel free to pick up the milk from our vending machine locations. Click here

We send a 2HR delivery window ETA email and text on friday, so you will know when to expect us. We will drop off the milk at your porch/front-door, take a picture and send you a delivery text message and email notification. If you want us to call you, ring the doorbell or if you live in a basement unit, please mention it in delivery instructions explicitly. Note that it is your responsibility to bring the milk inside the house and refrigerate in a timely manner to avoid spoiling.

No, there is no minimum order quantity. There is an incentive of free delivery if your order size exceeds $30.

Due to popular demand we are always updating the postal codes that we serve. Please go to "How it works?" page to check if we serve your postal code. If we dont serve your postal code as of yet, you will also have the option to vote for your postal code.

Bottle cost is included in the total price of the product, so you can keep the bottles. We are not accepting exchange program for empty glass bottles at this time.

Jersey and Holstein are both cow breeds. The major difference between Jersey and Holstein is in the milk fat content. Jersey cow tends to have more milk fat compared to Holstein.

All of our cows and buffaloes are grassfed, GMO free, raised humanely and hormone free. However, We dont have an official "Organic" certification as of yet.

The best way to manage orders and subscriptions would be by creating and logging into your account at the login page. You can also manage your subscriptions via the link that you get in the email when your subscription is activated.

You can change your subscription address by logging into your account. Please make sure that you go to "How it works?" page beforehand to check if we do delivery in your new address. If we dont currently deliver to your address you can vote for your postal code and temporarily pause the subscription.